Effective Date: 1 July 2025

At Quelea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of data when you use Quelea: Contact Information: Name, email address. Uploaded Content: Video files, audio, transcripts, images, and related metadata. Engagement Data: Analytics such as views, comments, shares, watch time, and other interaction metrics. Platform Usage: Behavioural data within Quelea, including feature usage and error logs.

2. How We Use Your Information

Your data is used to: Operate, maintain, and improve the Quelea platform and services. Deliver marketing and performance reports to authorised users. Train and improve our AI models (e.g., compliance classifiers, video optimisation, keyword and content suggestion engines). Ensure compliance with applicable laws and platform security. By using Quelea, you grant us permission to use your uploaded content and associated metadata for internal AI model training and platform improvement. Your content will never be sold or used to train third-party commercial models.

3. Data Sharing

We do not sell your data. We may share anonymised or aggregated data only with: Our trusted development or research partners, under strict confidentiality. Third-party infrastructure providers (such as cloud GPU services), solely for processing and AI training purposes, subject to security and privacy requirements.

4. Your Rights

You may request deletion of your account and personal data at any time. You may opt out of non-essential analytics collection in your account settings. You have the right to access, correct, or export your data upon request.